Privacy Policy

What information does Luoma collect?

We collect information from you when you place an order, fill out a form, or interact with our website.

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, or phone number.


What does Luoma use your information for?

Any of the information we collect from you may be used in one or more of the following ways:

  • To improve our website

    We continually strive to enhance our website offerings based on the information and feedback we receive from you.

  • To improve customer service

    Your information helps us to more effectively respond to your customer service requests and support needs.

  • To send periodic emails

    The email address you provide may be used to send you updates, respond to inquiries, and/or fulfill other requests or questions.


How does Luoma protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your information.

All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway provider’s database, accessible only to those authorized with special access rights to such systems, who are required to keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) is not stored on our servers.


Do we use cookies?

We do not use cookies.


Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties.

This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you—provided that those parties agree to keep this information confidential.

We may also release your information when necessary to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

However, non-personally identifiable visitor information may be shared with other parties for marketing, advertising, or other uses.


Third-Party Links

Occasionally, at our discretion, we may include or offer third-party products or services on our website.

These third-party sites have separate and independent privacy policies.

We therefore have no responsibility or liability for the content and activities of these linked sites.

Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.


Children’s Online Privacy Protection Act (COPPA) Compliance

We comply with the requirements of the Children’s Online Privacy Protection Act (COPPA).

We do not collect any information from anyone under 13 years of age.

Our website, products, and services are all directed to individuals who are at least 13 years old or older.


Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.


Your Consent

By using our site, you consent to our privacy policy.


Changes to Our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.